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Melanie wasn't too sure that a new cable would do the trick, but she paid her $20 for the 25-foot Ethernet cable and hoped the U-verse support tech was right. She didn't waste any time getting home nor did she bother threading the cable around desks and through closets. She was immediately rewarded with Internet access as soon as she connected the receiver to the desktop. She wondered why she had wasted any time rebooting, plugging and unplugging cables, and talking to tech support. 

She happily reported to Mark that the great network mystery was solved and that he was back in business. Or was he?

…to be continued

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